Privacy Policy

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Last updated: May 1, 2026

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This Privacy Policy describes how Maison D'Artisans Rénovation ("we", "us", or "our") collects, uses, and shares information when you contact us via WhatsApp or our website.

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1. Information We Collect

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When you interact with our WhatsApp Business chatbot or contact us, we may collect:

• Your WhatsApp phone number

• The content of messages you send to us

• Timestamps of your messages

• Your name as provided by WhatsApp

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2. How We Use Your Information

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We use the information collected to:

• Respond to your inquiries and provide quotes

• Improve our customer service

• Send relevant information about our renovation services

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3. Data Sharing

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We do not sell or share your personal information with third parties, except as necessary to provide our services or as required by French law (RGPD).

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4. WhatsApp / Meta

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Our messaging service uses the WhatsApp Business API by Meta Platforms, Inc. By messaging us you also agree to WhatsApp's Privacy Policy.

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5. Data Retention

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We retain conversation data for a maximum of 90 days, after which it is automatically deleted.

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6. Your Rights (RGPD)

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You have the right to access, correct or delete your personal data at any time by contacting us directly via WhatsApp or email.

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7. Contact

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Maison D'Artisans Rénovation Paris, France contact@artisanreno.fr artisanreno.fr

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